If you have any questions or problems feel free to contact us!
Postage costs
All small products, plant or snail orders are $3.99 flat postage. Large products, plant or snail orders are $10.99 tracked postage.
Express is a flat $13.99 no matter the order size other than a few specific giant items (like big tanks).
Any larger tanks are a flat $39 postage. We price the tanks at the Pickup price, and postage always costs us more than $50 for them, so we have to charge a bit extra.
Live Goods and Postage
All live goods are sent with express post for a flat $13.99. Purchases for the week will be cut off SUNDAY - 8pm. All orders placed after that time may be sent on the following week.
Pickup
Pickup is from our store located at: 153/313 Harris St, Pyrmont, Sydney, NSW. Please let us know before you come after placing your order so we can confirm it will be ready then.
Terms and Conditions
We will refund or replace any livestock that arrives DOA (Dead on Arrival) but cannot guarantee your order will arrive on time since we have no control over the postage service. If you have any issues with your order please let us know.
Enjoy!